Daily monitoring
Start with Pulse as a live operating board.
- Home
- Live Dashboard
- Live Feed
- Method Health
Pulse Academy
A complete product academy for the Slikair payment operations command center: every feature is explained, mapped to a workflow, and paired with a live demo route.
training modules
searchable topics
embedded product demo
Learning Hub
topics across the full academy
Curriculum Map
Start with Pulse as a live operating board.
Move from signal to transaction and customer evidence.
Resolve customer questions with history, refunds, and disputes.
Trace and move funds from wallet state to settlement output.
Set up the people and integration controls around operations.
Demo Lab
01 / Lesson
Home combines revenue, customers, conversion, average order value, method health, issuer-country performance, site performance, balances, and recent activity.
Operators can explain what is happening today before they open a ledger.
Screen Tour
Start every shift with a reconciled operating picture.
Watch payment activity while it is still moving.
Move from a row to the full payment lifecycle.
Understand the person behind the payment.
Trace every wallet, movement, fee, reserve, and payout.
Control access without hiding responsibility.
Mobile Training
The demo keeps bottom navigation, More, rail access, live feed access, and shareable hash routes available on mobile. This matters for approval checks, customer reviews, and treasury visibility away from the main desk.
Feature Index
| Feature | Where it lives | Demo action | Why it matters |
|---|---|---|---|
| Live feed | Right rail | Watch transaction events, pause the feed, and read last-minute counts. | Keeps activity visible while operators work elsewhere. |
| Wallet rail | Left rail | Review incoming, reserve, pay-in available, payout available, and pending balances. | Creates persistent treasury context across operational views. |
| Dashboard export | Home | Queue the current report from the command center. | Turns the live snapshot into a shareable operating artifact. |
| Method health | Home and Live | Compare traffic share, approval, attempts, and approved volume by payment method. | Highlights routing and provider issues before they become escalations. |
| Chargeback review | Home, Transactions, Customers | Open chargebacks from the dashboard, filtered ledger, or customer detail. | Links dispute signal to the payment and customer history. |
| Transaction drawer | Transactions | Open a transaction and inspect details, lifecycle events, API calls, and customer context. | Explains the payment without navigating away from the ledger. |
| Bulk ledger actions | Transactions | Select rows and run refund, capture, flag, export, or clear. | Supports repeated operations without one-row-at-a-time work. |
| Customer drawer | Customers | Open overview, instruments, transactions, refunds, and chargebacks. | Keeps support and risk investigation on one customer record. |
| Top up | Balances | Move pay-in funds to pay-out or generate a crypto deposit address. | Funds payout capacity without a separate treasury tool. |
| Withdraw | Balances | Request a crypto withdrawal or move funds internally to pay-out. | Turns available balance into an auditable movement. |
| Settlement drawer | Balances | Open settlement entries and print or save the settlement report. | Connects gross amount, fees, reserve, and net merchant amount. |
| Roles and permissions | Users | Create roles from permission groups and track team activity. | Scales access control without burying ownership. |
| API keys and webhooks | Developers | Switch test/live mode, reveal keys, review webhooks, and inspect request logs. | Connects technical integration health to payment operations. |
| Command search | Top bar | Jump to views, records, chargebacks, developers, top up, withdraw, and theme toggle. | Gives power users a fast path through the product. |
| Assistant drawer | Top bar | Ask for balances, declined transactions, customers, exports, or chargeback help. | Pairs navigation with operational explanation. |
| Settings and profile | Top-right controls | Set theme, density, timezone, profile, security, sessions, and API preferences. | Adapts the workspace to the operator and team policy. |
| Mobile shell | Phone and narrow layouts | Use bottom navigation, More, wallet rail, feed sheet, and deep links. | Keeps the operating model intact on smaller screens. |
| Payment Link placeholder | More menu | Open the reserved Payment Link route. | Shows the intended future checkout-link surface without overstating readiness. |
Academy Complete
The academy links every screen back to the same promise: live payment activity, customer context, treasury movement, integration health, and governance stay connected.