TRUST CENTER
Built for payment operations you can trust
slikair protects payment operations with secure infrastructure, controlled access, reliable APIs and compliance-aware processes. This page explains how we handle security, compliance, privacy and reliability — and how to get the documentation your risk and engineering teams need before you sign.
Four pillars of the slikair platform
Security
- Encryption in transit for all API and dashboard traffic
- Card tokenization instead of raw card storage
- Authenticated API access with separate sandbox and live keys
- Access controls scoped per user and environment
Compliance
- PCI DSS Level 1 compliant payment flows
- GDPR-aware data handling and processing terms
- Merchant risk controls and screening rules
- Documentation shared on request for your review
Reliability
- Uptime-focused platform operations
- Resilient routing across multiple providers
- Automatic failover when a provider degrades
- Real-time monitoring of payment activity
Privacy
- Responsible handling of merchant and customer data
- Minimized exposure of card data across your stack
- Controlled, role-based access to payment records
- Data processing agreement available on request
Security controls
The controls that apply to every merchant on the platform, from the first sandbox call to live settlement.
API authentication and idempotency
Requests are authenticated with merchant API credentials over TLS, with distinct sandbox and live keys. Idempotency keys make retries safe so a network failure never turns into a double charge.
Card tokenization
Card data is captured in PCI-compliant fields and exchanged for a token. Your systems, your team and your logs reference the token — not the card number — which keeps sensitive data out of your scope.
Role-based access controls
Pulse users are granted permissions by role, so support, finance, risk and engineering only see the operations relevant to them. Access can be reviewed and revoked per user at any time.
Webhook verification and server-to-server notifications
Payment outcomes are delivered server-to-server and are verifiable before your backend acts on them. Webhooks — not browser redirects — are the source of truth for state changes.
Audit-friendly payment activity records
Every transaction carries its status history, provider, reason codes and related customer record, so reconciliation, disputes and internal reviews can be evidenced from one place.
Secure infrastructure and monitoring
Platform infrastructure is monitored continuously, with alerting on payment and provider health so operational issues are detected and routed around rather than discovered from failed deposits.
Compliance and documentation
We share documentation directly with evaluating teams rather than publishing it. Ask and we will route your request to the right owner.
PCI DSS documentation
Attestation and scope information covering slikair's card-handling flows.
Data processing agreement
Processing roles, purposes and terms between your business and slikair.
Security overview
How access, encryption, monitoring and incident handling are structured.
Reliability without single-provider risk
A single acquirer is a single point of failure. Orchestration spreads that risk across every connection you hold, and moves traffic automatically when one of them has a bad day.
Smart routing
Each transaction is sent to the provider most likely to approve it, based on card type, geography, amount and historical performance.
Cascading retries
A soft decline is retried on an alternative provider automatically, instead of being handed back to the customer as a failure.
Provider failover
When a provider degrades or goes offline, traffic shifts to healthy connections without a code change on your side.
Real-time monitoring
Live payment activity, approval rates and provider health are visible in Pulse as transactions happen.
Unified reporting
One reconciled view across every provider, currency and market — instead of a spreadsheet per acquirer.
99.99%
platform uptime
200+
countries covered
180+
payment methods
Built to be verified by your engineers
Your engineering team should not have to take our word for it. Everything below is testable before you commit.
Sandbox environment
A full sandbox with separate credentials so your team can test flows, failures and edge cases before a single live transaction.
API documentation
Endpoint references, authentication, payloads and examples in multiple languages, versioned and public.
Webhooks as source of truth
Server-to-server notifications drive final state, so your ledger never depends on a browser completing a redirect.
Status and reason codes
Structured statuses and decline reasons on every transaction, so failures are diagnosable instead of opaque.
Idempotency keys
Safe retries by design — the same key returns the same result rather than creating a second payment.
Frequently asked security questions
Need security details for your review?
Payment, risk, compliance and engineering teams are welcome to request our documentation or talk directly with slikair. We will answer your questionnaire, share what is available under NDA, and walk your team through the platform.